Refund Policy

This Refund Policy applies to all paid products, subscriptions, services, credits, and premium features purchased through JobsAday.

By purchasing or using any paid service on JobsAday, you acknowledge and agree to the terms of this Refund Policy.

Refund requests may be considered under the following circumstances:

Duplicate Payment

You were charged more than once for the same service due to a billing or payment processing error.

Technical Failure Preventing Service Activation

Your payment was successfully processed, but the purchased service, subscription, credit, or feature was not activated due to a verified technical issue attributable to JobsAday.

Service Not Delivered

You paid for a service that was not made available despite successful payment and reasonable processing time.

Platform-Wide Service Failure

A significant technical issue originating from JobsAday substantially impaired access to a purchased service for an extended period, and the issue could not be resolved within a reasonable timeframe.

Unauthorized Transaction

A charge was processed without your authorization and is verified by our support and billing team following review.

All refund requests are subject to review, verification, and approval by JobsAday.

Refunds will not be issued under the following circumstances:

Services Already Used

Once a paid service has been accessed, activated, consumed, published, promoted, or otherwise utilized, it becomes non-refundable.

Job Posting Services

Job posting purchases become non-refundable once a job has been published, distributed, promoted, or made available to candidates through the platform.

AI-Powered Features

Fees paid for AI-generated content, hiring assistance, resume screening, analytics, matching tools, or other AI-powered services are non-refundable once such services have been used.

Subscription Usage

Subscriptions that have been activated and accessed are non-refundable, except where otherwise required by applicable law.

Consumed Credits and Usage-Based Services

Credits, boosts, premium actions, feature upgrades, and other usage-based services that have been consumed or utilized are non-refundable.

Change of Mind

Refunds will not be provided for purchases made where the user simply decides not to use the service after payment.

Hiring or Recruitment Outcomes

JobsAday provides recruitment, hiring, and workforce management tools. However, JobsAday does not guarantee:

• Candidate applications
• Candidate responses
• Interview requests
• Employee hires
• Recruitment success
• Business growth
• Any specific outcome or result

Failure to achieve expected outcomes does not qualify for a refund.

User Errors

Refunds will not be granted for purchases resulting from user error, including but not limited to:

• Selection of an incorrect package or plan
• Failure to use purchased services
• Lack of familiarity with platform functionality
• Purchases made without reviewing service details

Cancellation

Users may cancel eligible subscriptions at any time through their account settings or by contacting JobsAday support.

Effect of Cancellation

Upon cancellation:

• The subscription will remain active until the end of the current billing period.
• Future recurring charges will not be processed.
• Access to premium features will expire at the conclusion of the active subscription term.

Cancellation of a subscription does not automatically entitle a user to a refund.

No Prorated Refunds

JobsAday does not provide partial or prorated refunds for:

• Unused subscription periods
• Reduced usage
• Early cancellation
• Remaining days within a billing cycle

Any free trial, promotional offer, discount, bonus credit, or complimentary service provided by JobsAday:

• Has no cash value.
• Cannot be exchanged for cash.
• Cannot be refunded or transferred.
• May be modified, restricted, suspended, or discontinued at JobsAday's discretion.

To request a refund, users must contact JobsAday within 14 calendar days of the original transaction date.

Refund requests should include:

• Full name
• Registered email address
• Transaction reference or payment ID
• Date of purchase
• Description of the issue
• Any relevant supporting documentation or screenshots

Contact Email: support@jobsaday.com

JobsAday reserves the right to reject refund requests submitted after the applicable request period.

• Refund requests are generally reviewed within 5–10 business days.
• JobsAday may request additional information to verify eligibility.
• Approved refunds will generally be processed using the original payment method where technically feasible.
• Processing times may vary depending on payment providers, banks, and applicable payment networks.

If you believe a charge is incorrect, please contact JobsAday before initiating a chargeback through your bank or payment provider.

JobsAday reserves the right to deny refund requests where there is evidence of:

• Fraudulent activity
• Abuse of promotional offers
• Misuse of platform services
• Violation of applicable platform policies or terms

Fraudulent or abusive chargebacks may result in:

• Account suspension
• Service termination
• Restriction of future access to JobsAday services

• JobsAday reserves the right to amend, modify, or update this Refund Policy at any time.
• Any changes will become effective upon publication of the updated version on this page. Continued use of JobsAday services following such updates constitutes acceptance of the revised policy.

If you have any questions regarding this Refund Policy or wish to submit a refund request, please contact the JobsAday Support Team:

Email: support@jobsaday.com

Website: https://jobsaday.com